FAQ

     Cell-Glam is the leader in online cell phone accessories. Here, we pride ourselves in providing a top of the line experience for all customers who are searching the market for anything cell phone related. 

     We are a large organized team of motivated individuals whose sole priority is to provide a flawless shopping experience for anyone that is interested in our website and content. If you have any questions, concerns, or issues, please make sure to head over to our contact page and we will do everything in our power to resolve your dilemma.

     Thank you for showing interest into our store, we at Cell-Glam truly appreciate it and we hope you enjoy your time here on the website as well.

 

Shipping

  1. Worldwide shipping. (Expect some countries and APO/FPO)
  2. Orders processed timely after the payment verification
  3. We only ship to confirmed order addresses. Please confirm order address and this MUST MATCH your shipping address.
  4. Shipping times may vary, if at all you are curious about the location of your product, contact us and we will quickly send you your tracking number

About Return 

  1. If you have any question or concerns about products, please contract us within 30 days of accepting your item.
  2. If this item in your possession more than 30 days, it is considered used and we will NOT ACCEPT REFUND OR REPLACEMENT.

Service & Guarantee:

  1. If you received an incorrect, damaged, defective item, please contact us as soon as possible, we will check and give you reasonable solution.
  2. We do not accept product dispute refund if item damaged/lost because buyer reason.
  3. If you prefer return goods back for further solution, please contact us in advance. Buyers are responsible for the returning shipping costs under any circumstances.

Feedback:  

  1. Your satisfaction and positive feedback is very important to us.
  2. Please leave positive feedback and recommend us to a friend or family member if you are satisfied with our items and services.
  3. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback.
  4. We will do our best to solve any problems and provide you with the best customer services.

 

 

Thank You for getting to know more about us, Click here to continue shopping.